Welcome to newwahmaykitchen.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase from our website.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order information
• Payment confirmation information
• IP address
• Browser type
• Device information
• Cookies and similar technologies
• Website usage and interaction data

We only collect information that is necessary to provide our services and improve your shopping experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Verify and complete payments
• Arrange shipping and delivery
• Provide customer support
• Respond to inquiries
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send order confirmations and service-related communications
• Send promotional emails only when you have chosen to receive them

3. Payment Information

Payments are processed securely through trusted third-party payment providers, including Stripe and other supported payment gateways.

We do not store or have access to your complete payment card information. Payment information is processed using encrypted connections and handled according to industry security standards, including PCI DSS requirements where applicable.

4. Cookies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

• Remember shopping cart contents
• Maintain your login session
• Save your preferences
• Measure website performance
• Analyze visitor behavior
• Improve website functionality
• Prevent fraud during checkout

Some cookies are provided by Stripe to help securely process payments, verify transactions, and reduce fraudulent activity.

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information only when necessary with trusted service providers, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Customer support platforms
• Legal authorities when required by law

These service providers are permitted to use your information only for providing services on our behalf.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information, including:

• SSL encryption
• Secure servers
• Access controls
• Payment security measures
• Regular security monitoring

While no online transmission can be guaranteed to be completely secure, we take appropriate steps to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Maintain business records
• Meet legal, accounting, and tax obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location, including residents of the European Economic Area (EEA), United Kingdom, California, and other applicable jurisdictions, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. GDPR Compliance

If you are located in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR).

Where applicable, processing is based on one or more lawful bases, including:

• Performance of a contract
• Legal obligations
• Legitimate business interests
• Your consent

You also have the right to lodge a complaint with your local data protection authority.

10. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will become effective immediately upon being posted on this website.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: yinwei@newwahmaykitchen.com

Phone: +1 (929) 619-9813